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Good to know

Important information for your Eden stay

Dear guests, for a completely relaxed holiday in our hotel, we ask you to read the following information about staying in our establishment. If you have any questions, we will of course be happy to help you personally!

Arrival/departure times

Arrival from 3 p.m., departure by 11 a.m.

Travel cancellation insurance

We recommend that you take out travel cancellation insurance in order to be well prepared for eventualities and changes to your plans. We can recommend Ergo Insurance as a proven partner. Book this directly via Ergo or from now on directly via our booking page when you make your online reservation.


Of course, we will be happy to pamper you with our daily half-board menu during your stay! Look forward to 3 delicious courses (a choice of starter and main course and a delicious dessert) from our Eden kitchen. The current half-board prices can be found in our price table!

Dogs & pets

Your dog/pet is generally very welcome if you register this with us in advance. You can find surcharges for pets in our price table! For the perfect holiday with your four-legged friend, we recommend our dog package!

Tourist tax

As an overnight guest in Bad Krozingen, you pay the currently valid visitor’s tax per person per day and will receive the Bad Krozinger guest card from us (including Konus for free travel by bus & train in the Konus area, see below). The current prices can be found in our price table!

Konus guest card

Free travel by bus and train through the whole of the Black Forest! You will receive the Konus card when you stay at Eden for more than one night and can use it to travel free of charge on all local public transport!